These Terms & Conditions govern access to and use of GrnLYFT’s website, platforms, and B2B EV transportation services. By accessing our website or using our services, the organization and its authorized users agree to these Terms.
Last updated: [Insert Date]
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Dedicated EV fleets, trained drivers, on‑site charging, fleet management platform, custom programs, and sustainability reporting.
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Service levels, pricing, vehicle allocations, charging infrastructure, and performance commitments are defined in the applicable Order, MSA, or SOW.
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Services are available to business entities in good standing.
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Clients must designate authorized users/admins, maintain accurate registration details, and safeguard credentials.
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Client is responsible for actions taken under its accounts.
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Provide safe and reasonable access for charging installation, maintenance, and operations.
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Comply with laws, site rules, safety procedures, permits, and clearances.
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Use services only for lawful business purposes; no hazardous or illegal materials/activities.
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Provide accurate schedules, passenger/goods details, and handling requirements in advance.
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Ensure data shared is lawful, accurate, and non‑infringing.
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Vehicles remain the property of GrnLYFT or partners unless otherwise specified.
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Drivers are trained in EV operation and safety; replacements may occur to maintain service levels.
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Clients must not instruct drivers to violate laws, overload vehicles, or breach safety standards.
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Report incidents (accidents, delays, operational issues) promptly via designated support channels.
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On‑site charging is installed per agreed specifications; client must provide access and ensure adequate electrical capacity and site safety.
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Title to charging equipment remains with GrnLYFT unless otherwise agreed.
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GrnLYFT targets robust reliability and uptime; specific guarantees and remedies are set in the SOW/MSA.
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Scheduled maintenance or unavoidable outages will be communicated where practicable.
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Fees are specified in Orders/SOWs; invoices are due within [e.g., 15/30] days unless otherwise agreed.
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Late payments may accrue interest at the lesser of 1.5% per month or the maximum allowed by law.
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Client is responsible for applicable taxes, duties, and levies (excluding GrnLYFT’s income taxes).
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Personal and operational data are handled per the Privacy Policy and applicable data protection laws.
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Operational data (e.g., telemetry) may be processed in aggregated or pseudonymized form for diagnostics, optimization, safety, billing verification, and sustainability reporting.
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Each party will implement reasonable security measures and notify the other of data security incidents per law and the MSA.
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GrnLYFT owns vehicles branding, software, platform, documentation, processes, and improvements.
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Client retains ownership of its data; grants GrnLYFT a limited license to use it to provide/improve services, fulfill legal obligations, and create non‑identifying aggregated insights.
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Do not reverse engineer, copy, modify, or create derivative works of the platform/software.
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Do not interfere with service integrity or performance.
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Do not upload malware, harmful code, or unlawful content.
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Do not attempt unauthorized access or circumvent security.
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Do not transport illegal or hazardous materials (unless expressly agreed and permitted by law).
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GrnLYFT maintains required licenses, permits, and insurance as applicable.
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Client ensures transported personnel/goods/materials comply with law and have necessary clearances.
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Both parties comply with anti‑corruption, anti‑money laundering, and applicable trade laws.
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GrnLYFT warrants services will be provided with reasonable skill and care per the MSA/SOW.
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Except as expressly stated, services are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non‑infringement to the maximum extent permitted by law.
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No liability for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, or data, even if advised of the possibility.
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Aggregate liability cap: total fees paid/payable under the applicable Order in the 12 months preceding the event (or another cap defined in the MSA/SOW), except where not permitted by law.
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These Terms apply while accessing the website and, for services, from the effective date of the applicable Order/MSA/SOW until terminated as provided therein.
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GrnLYFT may suspend or limit services for non‑payment, security risks, legal compliance, or material breach.
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Termination rights, notice periods, and wind‑down obligations are defined in the MSA/SOW; upon termination, client pays for services rendered to the effective date.
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Governing law: Laws of India.
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Venue and jurisdiction: Courts at [Insert city, e.g., Kolkata], India.
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Dispute resolution: Good‑faith negotiations; failing which, arbitration under [Insert rules, e.g., Arbitration and Conciliation Act, 1996], seat at [City], language English, one or three arbitrators as agreed.
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Data Processing Addendum (DPA): detailed data protection terms, SCCs/transfer mechanisms, sub‑processor list, breach notification timelines.
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ESG/Reporting Annex: emissions methodology, assumptions, verification standards, audit rights.
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Service Level Agreement (SLA): uptime definitions, response/resolution times, maintenance windows, service credits.
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Safety & Compliance Schedule: driver screening, training curricula, incident handling, regulatory adherence.
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Acceptable Use Policy (AUP): standalone appendix for platform usage.
1, Meher Ali Road, 1st Floor, Kolkata 700017, India
+91 96633 77673 / +91 94773 36606
[Insert contact email]
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