GrnLYFT (“we”, “our”, “us”) provides sustainable B2B electric-vehicle transportation solutions in India. This Privacy Policy explains what information we collect, how we use it, how we share it, how we secure it, and the rights available to our users and business clients.
Last updated: [Insert Date]
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Visitors to our website
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Representatives of our business customers and prospects
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Drivers and personnel engaged via client programs
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Individuals contacting us by phone, email, or forms
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Users of any GrnLYFT management platform or portal
We collect the following categories of information:
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Information Provided by You: name, job title, company, business email, phone, billing details, GST, messages, contracts.
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Account & Portal Data: usernames, roles, permissions, support requests.
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Driver/Personnel Data (if applicable): license number, training records, schedules, attendance, incident logs.
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Automatically Collected Data: IP address, browser/device, pages viewed, cookies, session logs, platform usage.
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Fleet & Telemetry: GPS location, mileage, charging and battery status, driving behavior, uptime and maintenance (mostly in aggregated or pseudonymized form).
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From Third Parties: KYC verification, background-check vendors, payment processors, GST/compliance databases.
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Service Delivery: provide EV fleet services, charging, driver management, platform access.
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Customer Support: respond to inquiries, manage incidents.
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Safety & Compliance: identity verification, audits, legal compliance.
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Billing & Accounts: invoicing, collections, reconciliations.
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Platform Improvement: troubleshooting, monitoring, analytics.
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Sustainability Reporting: aggregated CO₂ reduction metrics for ESG reporting.
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Marketing (B2B): product updates, invitations, service announcements (with opt‑out option).
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Service providers: hosting, analytics, payments, support, background checks.
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Business clients: operational data, sustainability reports (aggregated/pseudonymized when possible).
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Legal & Compliance: as required by law or lawful requests.
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Corporate Transactions: during mergers, acquisitions, or restructuring with safeguards.
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Access & Confirmation: request a copy of your data.
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Correction: request data rectification.
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Deletion: request data deletion (with legal exceptions).
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Consent Management: withdraw consent or opt‑out from marketing.
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Grievance Redressal: contact our Grievance Officer for complaints.
1, Meher Ali Road, 1st Floor, Kolkata 700017, India
+91 96633 77673 / +91 94773 36606
[Insert Email]
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